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Product return to costumer
Legal obligation
What are the risks ?
Valeur d'entreprise : 1 //très peu important
Financière : SI(catJuridiqueNiv1=="1",15000,75000) €
Outcome
The exercise of the right of withdrawal has the effect of canceling the contract, under the following conditions:
  • the seller must reimburse the full amount paid (including the initial delivery costs), without undue delay and within 14 days from the date on which he was in...Log in to see the rest ...


Exclusion
The right to withdraw cannot be exercised for contracts:
  1. Of supply of services completely executed before the end of the cooling-off period and the execution of which began after express preliminary agreement of the consumer and express renunciation of its right to withdraw;
  2. Of supply of the goods or the services the price of which depends on fluctuations on the financial market escaping the control of the professional and susceptible to occur during the cooling-off period;
  3. Of supply of the goods made according to the specifications of the consumer or clearly personalized;
  4. Of supply of the goods susceptible to det...Log in to see the rest ...
Authority
(FR) Direction Générale de la Concurrence, de la Consommation et de la Répression des Fraudes (DGCCRF)
Responsible
Acheteur en ligne
Consommateur de vente à distance ou par correspondance (VPC)
On-line seller
Sources
Legal Sources
Code de la consommation
Other sources
Direction générale de la concurrence, de la consommation et de la répression des fraudes (DGCCRF)
Calculation in progress...